A-to-Z: Fasken Indoor
Whether you're planning your trip to Fasken Indoor, walking up to the door or settling in to your seat, we hope you have a wonderful visit to Aggieland. Use this A-to-Z guide to answer many of the questions you may have about a meet day in Aggieland.
A
ACCESSIBILITY
Texas A&M University recognizes the needs of persons with disabilities, as defined by the Americans with Disabilities Act (ADA) of 1990.
Accessibility at Fasken Indoor
ADMISSION
All fans, including infants, must have a ticket for admission. Children under the age of 2 are admitted free of charge in general admission (subject to availability). Entries open 60 minutes prior to the meet.
ALCOHOL POLICY
Click here for an FAQ on drinking responsibly at Fasken Indoor.
ANIMALS
Animals are not permitted inside Fasken Indoor, with the exception of service animals and service animals in training.
ANNOUNCEMENTS/PAGES
Public Address announcements are restricted to emergency situations only and must be requested through University Police at (979) 845-2345.
ATM LOCATIONS
There are no ATMs inside of Fasken Indoor. Transactions inside the facility will be cashless.
B
BABY CHANGING STATIONS
Family restrooms are located at Room 107 (East side) and Room 159 (West side).
BAGS/BACKPACKS
The Southeastern Conference and Texas A&M have adopted a clear bag policy for all its athletic venues. Bags must adhere to the 12-1-1 rule and will be searched upon entry into the stadium. Visit 12thMan.com/BeClear for dimensions and details.
BANNERS, SIGNS, FLAGS
No unauthorized banners, signs, or flags may be brought into any Texas A&M Athletics venue.
BICYCLES
Bicycles are not permitted to be locked on to any gates surrounding Fasken Indoor. Bike racks are available surrounding entrances to the facility.
C
CAMERAS
Cameras are permitted in Fasken Indoor for both fans and working news media. We kindly ask that camera lenses do not exceed 6 inches for personal usage. Camera bags and tripods are not allowed. No flash photography is permitted. All photos taken in Fasken Indoor must be for editorial or personal use only and may not be used for advertising, promotions or other trade purposes, or any other commercial or promotional endeavor, without the permission of Texas A&M.
CODE OF CONDUCT
In the spirit of sportsmanship, Texas A&M and SEC fans shall:
- Conduct themselves in a manner that represents Texas A&M, the Southeastern Conference and the NCAA with honor, dignity and respect.
- Demonstrate the qualities of civility and sportsmanship at all times.
- Not use vulgar, abusive, racist, sexist, demeaning or intimidating language at any time.
- Support the players, coaches and officials in a positive manner.
- Treat the visiting team, coaches and fans with courtesy & respect at all times.
- Not engage in cheers that are vulgar, crass or demeaning.
- Refrain from entering the playing field at any times, including after the game.
- Not become inebriated or belligerent.
- Be a positive role model for those around them by treating others with courtesy and respect.
Continuing inappropriate behavior may result in the guest having his/her tickets revoked, being ejected from the stadium or arrested by police. All Season Ticket Holders are responsible for their conduct as well as the conduct of their guests and/or persons using their tickets.
Guests are encouraged to report any issues and concerns to a nearby event staff member.
COMPLIMENTS, COMPLAINTS, COMMENTS
We endeavor to make the gameday experience at our venues the best experience possible, but we recognize that there is always room for improvement. If you notice an issue, please let us know by submitting your comment at 12thman.com after clicking the 'Contact Us' link at the bottom of the page.
Guests with a compliment, complaint or comment on gameday are encouraged to speak with a nearby event staff member.
CONCEALED CARRY
Fasken Indoor is exempt from recent concealed carry state legislation. Firearms are not allowed on meet day.
CONCESSIONS
Texas A&M Athletics’ official concessionaire is Levy Restaurants. Concession stands are located inside the facility. Credit cards are accepted at all permanent concession stands in the stadium. No outside food or beverages are allowed inside Fasken Indoor (see the water section below for exceptions).
All concession sales are cashless.
E
ELEVATORS
There are no public elevators at this facility. Access to the Press Box is available via elevator.
EMERGENCIES
While at the meet, dial 911 in an emergency on your cell phone (or on a campus phone, dial 911). If you have any questions or concerns, contact a uniformed officer, usher, gate person, or athletic staff member wearing an ID.
ENTRIES (GATES)
Entries are located on the North side of the facility, directly adjacent to the ticket booth and closest to the old Aggie Softball Complex. Entries open 60 minutes prior to the start of the meet.
F
FIRST AID
The First Aid room is located in the northwest corner of the facility, near the main entry.
G
GUEST SERVICES
Questions can be directed to the nearest usher or event staff member.
H
HELP
While at the meet, dial 911 in an emergency on your cell phone (or on a campus phone, dial 911). If you have any questions or concerns, contact a uniformed officer, usher, gate person, or athletic staff member wearing an ID.
L
LACTATION STATIONS
Station is available at the following location:
- Concourse Level: Room 111
LOST AND FOUND
During the meet, patrons can go to the ticket office at the main entry. As the Official Host Committee of Texas A&M University, MSC Hospitality is responsible for managing the Campus Lost & Found currently housed within the Memorial Student Center. To claim lost items, call the MSC Lost & Found at (979) 845-1515 or go to MSC Suite 2240 Monday-Friday 8 a.m. to 5 p.m. Note: Unclaimed items found inside Fasken Indoor are delivered to the MSC.
LOST CHILDREN & GUESTS
If you become separated from a child/relative/friend, contact the nearest facility personnel for assistance. In case of emergency call the University Police at (979) 845-2345.
M
MEDIA SERVICES
Media will call is located at the main entry. Media parking should be arranged in advance through the Athletics Communications Office. Contact the Athletics Communications Office (979-845-5725) in advance for information on obtaining necessary passes.
MERCHANDISE (12th MAN SHOP)
Fans can purchase Texas A&M merchandise at 12th Man Shop location inside the facility.
Texas A&M merchandise can also be found 24 hours a day at 12thmanshop.com, which is the only store giving back a portion of all sales to support Texas A&M Athletics.
P
PARKING
Spectators can park in lot 100j (Blue Bell Park), with overflow to lots 100g (Reed Arena) and the West Campus Garage. All parking will be $5, cash or card. Parking is free with a valid Texas A&M permit.
PRESS BOX
The press box is located on the upper level. All media must have a proper credential for entry. Contact the Athletics Communications Office in advance for information on obtaining a pass. You can enter the press box through the grandstands or via the elevator located at main entry.
PROHIBITED ITEMS
- Purses, bags & backpacks that do not adhere to the 12-1-1 bag policy.
- Artificial noise makers
- Food
- Beverages (including alcoholic beverages), except one sealed clear plastic bottle of water
- Cups and Containers
- Firearms
- Tobacco products (of any kind)
- Ice chests
- Umbrellas
- Strollers
- Pets
- Stadium seats in excess of 16 inches. No lawn chairs.
- Unauthorized banners, signs, or flags
R
RE-ENTRY
Re-entry is permitted.
RECYCLING
All Texas A&M Athletic venues are single stream recycling facilities.
RESTROOMS
Restrooms are located throughout the facility on ground level.
S
SMOKING POLICY
Smoking, vaping and use of any tobacco products are not allowed anywhere inside Fasken Indoor.
SOLICITATION & DISTRIBUTION OF LITERATURE
Guests are prohibited from distributing banners, booklets, business cards, circulars, commercial advertising, flyers, folders, handbills, leaflets, notices, pamphlets, posters, stickers or any other written, printed and/or painted materials, without advance written permission from Texas A&M University.
STADIUM SEATS
Personal stadium seats are allowed in the venue but cannot be in excess of 16 inches in width. No lawn chairs are permitted.
Rental seats are available for most meets for $5.
T
TAILGATING
Click here for information on tailgating in Aggieland.
TICKETS
All fans, including infants, must have a ticket for admission. Children under the age of 2 are admitted free of charge in general admission (subject to availability). Entries open 60 minutes prior to the meet.
W
WATER
Fans may bring in 1 clear, unopened plastic water bottle. Water is available for purchase.
