A-to-Z: Gilliam Indoor Stadium
Whether you're planning your trip to Gilliam Indoor Stadium, walking up to the door or settling in to your seat, we hope you have a wonderful visit to Aggieland. Use this A-to-Z guide to answer many of the questions you may have about a game day in Aggieland.
ACCESSIBILITY
Texas A&M University recognizes the needs of persons with disabilities, as defined by the Americans with Disabilities Act (ADA) of 1990.
ADMISSION
All fans, including infants, must have a ticket for admission to reserved sections. Children under the age of 2 are admitted free of charge in general admission (subject to availability). TAMU students with a sports pass, or student ticket must present a valid, legible TAMU student ID for admission.
ALCOHOL POLICY
ANIMALS
Animals are not permitted inside Gilliam Indoor Stadium, with the exception of service animals and service animals in training.
ANNOUNCEMENTS/PAGES
Public Address announcements are restricted to emergency situations only and must be requested through University Police at (979) 845-2345.
ATM LOCATIONS
There are no ATMs inside of Gilliam Indoor Stadium. Transactions inside the stadium will be cashless.
BABY CHANGING STATIONS
Baby changing stations are located in all family restrooms, men’s and women’s restrooms throughout the stadium. Family restrooms are located:
- Near section 4 & 5: Room 108
- Near section 14 & 15: Room 121
BAGS/BACKPACKS
The Southeastern Conference and Texas A&M have adopted a clear bag policy for all its athletic venues. Bags must adhere to the 12-1-1 rule and will be searched upon entry into the stadium. Visit 12thMan.com/BeClear for dimensions and details.
BANNERS, SIGNS, FLAGS
No unauthorized banners, signs, or flags may be brought into any Texas A&M Athletics venue.
BICYCLES
Bicycles are not permitted to be locked on to any gates surrounding Gilliam Indoor Stadium. Bike racks are available surrounding entrances to the arena.
CAMERAS
Cameras are permitted at Texas A&M Athletics events for both fans and working news media. All photos taken in Gilliam Indoor Stadium must be for editorial or personal use only and may not be used for advertising, promotions or other trade purposes, or any other commercial or promotional endeavor, without the permission of Texas A&M.
CODE OF CONDUCT
In the spirit of sportsmanship, Texas A&M and SEC fans shall:
- Conduct themselves in a manner that represents Texas A&M, the Southeastern Conference and the NCAA with honor, dignity and respect.
- Demonstrate the qualities of civility and sportsmanship at all times.
- Not use vulgar, abusive, racist, sexist, demeaning or intimidating language at any time.
- Support the players, coaches and officials in a positive manner.
- Treat the visiting team, coaches and fans with courtesy & respect at all times.
- Not engage in cheers that are vulgar, crass or demeaning.
- Refrain from entering the playing field at any times, including after the game.
- Not become inebriated or belligerent.
- Be a positive role model for those around them by treating others with courtesy and respect.
Continuing inappropriate behavior may result in the guest having his/her tickets revoked, being ejected from the stadium or arrested by police. All Season Ticket Holders are responsible for their conduct as well as the conduct of their guests and/or persons using their tickets.
Guests are encouraged to report any issues and concerns to a nearby event staff member.
COMPLIMENTS, COMPLAINTS, COMMENTS
We endeavor to make the gameday experience at our venues the best experience possible, but we recognize that there is always room for improvement. If you notice an issue, please let us know by submitting your comment at 12thman.com after clicking the 'Contact Us' link at the bottom of the page.
Guests with a compliment, complaint or comment on gameday are encouraged to speak with a nearby event staff member.
CONCEALED CARRY
Texas A&M Athletics events are exempt from recent concealed carry state legislation. Firearms are not allowed on gameday.
CONCESSIONS
Texas A&M Athletics’ official concessionaire is Levy Restaurants. Concession stands are located throughout the venue. Credit cards are accepted at all permanent concession stands in the stadium. No outside food or beverages are allowed inside Gilliam Indoor Stadium (see the water section below for exceptions).
All concession sales in 2020-21 will be cashless.
ELEVATORS
There are no public elevators at this facility. Access to the Press Box is available via elevator.
- Elevator (Media): Access to press box
EMERGENCIES
While at the game, dial 911 in an emergency on your cell phone (or on a campus phone, dial 911). If you have any questions or concerns, contact a uniformed officer, usher, gate person, or athletic staff member wearing an ID.
ENTRIES (GATES)
Entries open 60 minutes prior to start time.
- HS Coaches: Main
- Media: Main
- Press Box: Main
- Recruits: Main
- Students: Main
- TAMU Player-Guest: Player-Guest
- TAMU Student-Athletes: Main
- Ticket Sales, Will Call, Resolution: Any Ticket Window
- Visiting Team Player Guest: Player-Guest
FIRST AID
The First Aid room is located on the concourse near section 17 in room 127.
GUEST SERVICES
Questions can be directed to the nearest usher or event staff member.
HELP
While at the game, dial 911 in an emergency on your cell phone (or on a campus phone, dial 911). If you have any questions or concerns, contact a uniformed officer, usher, gate person, or athletic staff member wearing an ID.
LACTATION STATION
Station is available at the following location:
- Concourse Level: Room 109 (contact usher or uniformed officer for access)
LOST AND FOUND
During the event, patrons can go to the ticket office at the main entry. As the Official Host Committee of Texas A&M University, MSC Hospitality is responsible for managing the Campus Lost & Found currently housed within the Memorial Student Center. To claim lost items, call the MSC Lost & Found at (979) 845-1515 or go to MSC Suite 2240 Monday-Friday 8 a.m. to 5 p.m. Note: Unclaimed items found at Gilliam Indoor Stadium are delivered to the MSC.
LOST CHILDREN & GUESTS
If you become separated from a child/relative/friend, contact the nearest stadium personnel for assistance. In case of emergency call the University Police at (979) 845-2345.
MEDIA SERVICES
Media will call is located at main entry. Media parking should be arranged in advance through the Media Relations Office. Contact the Media Relations Office (979-845-5725) in advance for information on obtaining necessary passes.
MERCHANDISE (12th MAN SHOP)
Fans can purchase Texas A&M merchandise at 12th Man Shop location inside the stadium.
Texas A&M merchandise can also be found 24 hours a day at the all-new 12thmanshop.com, powered by Fanatics, which is the only store giving back a portion of all sales to support Texas A&M Athletics.
PARKING
Spectators may park in Lot 62 free of charge on a space-available basis. In addition, pay-by-hour parking is available in the West Campus, University Center and Gene Stallings Blvd. garages.
PRESS BOX
The press box is located on the upper level. All media must have a proper credential for entry. Contact the Media Relations Office (979-845-5725) in advance for information on obtaining a pass. You can enter the press box through the grandstands or via the elevator located at main entry.
PROHIBITED ITEMS
- Purses, bags & backpacks that do not adhere to the 12-1-1 bag policy.
- Artificial noise makers
- Food
- Beverages (including alcoholic beverages), except one sealed clear plastic bottle of water
- Firearms
- Tobacco products (of any kind)
- Ice chests
- Umbrellas
- Strollers
- Pets
- Stadium seats in excess of 16 inches. No lawn chairs.
- Unauthorized banners, signs, or flags
RE-ENTRY
Re-entry is permitted. Please ask for assistance before existing the venue.
RECYCLING
All Texas A&M Athletic venues are single stream recycling facilities.
RESTROOMS
Restrooms are located throughout the venue on ground level.
SMOKING POLICY
Smoking, vaping and use of any tobacco products are not allowed anywhere inside any Texas A&M Athletics venue.
SOLICITATION & DISTRIBUTION OF LITERATURE
Guests are prohibited from distributing banners, booklets, business cards, circulars, commercial advertising, flyers, folders, handbills, leaflets, notices, pamphlets, posters, stickers or any other written, printed and/or painted materials, without advance written permission from Texas A&M University.
STADIUM SEATS
Personal stadium seats are allowed in the venue but cannot be in excess of 16 inches in width. No lawn chairs are permitted.
Rental seats are available for most meets for $5.
TAILGATING
Tailgating information for the 2020-21 season will be updated when available and may change as the season progresses.
TICKETS
Texas A&M has established a reduced capacity, distanced seating plan designed to host fans at Gilliam Indoor Stadium as safely as possible.
Due to capacity restrictions, tickets to all three home indoor meets are extremely limited. Season tickets will not be available for purchase. These guidelines are for the indoor season only, details for the 2021 outdoor season will be announced at a later date.
Tickets for A&M athletic events can be purchased by calling 1-888-99-AGGIE or at 12thman.com/tickets. Normal business hours of operation are Monday-Friday, 8 a.m.-5 p.m. (central).
Ticket windows at the venue are open on game days 60 minutes prior to start.
TRAFFIC
WATER
Fans may bring in 1 clear, unopened plastic water bottle up to 1 gallon in size. Water is available for purchase.
WILL CALL
Will Call tickets purchased directly from the 12th Man Foundation Ticket Center can be picked up at any ticket windows. Dropped off Will Call is accepted and distributed at designated ticket windows. All ticket windows are open 60 minutes prior to start time.
